FREQUENTLY ASKED QUESTIONS

Freeze-dried candy is a unique and innovative process that involves removing moisture from the candy using freezing temperatures. This process locks in the flavor and creates a light, crispy texture.

Orders placed with Astro Freeze Treats, will be shipped within 2-3 business days (normally quicker). The exceptions to this are postal holidays, and special circumstances, which will be announced via our social media outlets. Standard shipping within the U.S. typically takes anywhere from 3 to 7 business days. This can vary based on the shipping carrier, the distance between the fulfillment center and your location, and any unforeseen delays by the shipping carrier.

To preserve the optimal freshness and flavor of your Astro Freeze Treats, it is recommended to store them in a cool, dry environment, shielded from direct sunlight. Ensure that the candies remain protected from any moisture exposure to maintain their unique crunch and quality.

Feel free to contact our support team by completing the wholesale form available HERE.

You can reach our customer support team by filling out our contact form HERE. We’re happy to assist you!

Our products are produced in a commercially licensed kitchen, that also processes milk, eggs, and peanuts.

Astro Freeze Treats accepts sealed, un damaged products within 3 days of receiving your order. In the event of any issues with your order, we kindly request that you reach out to us within 3 days of receiving your order. We are committed to providing assistance and addressing any concerns you may have.

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